And That's About to Change!
Designers are already equipped for change management — the mindset and tools that make sense of ambiguity are exactly what's needed to guide an organisation through a transformation.
- Venue
- Service Design Drinks Berlin × UXcamp Europe
- Year
- 2024
Context
Change is usually treated as somebody else's job title — a change manager's, a leadership team's — with designers brought in to execute the after, not shape the transition itself. The talk pushes back on that division.
The argument
Designers already carry what change management asks for: making sense of ambiguity, running a room, turning a strategy into something people can actually act on. One of four 15-minute talks opening the Service Design Drinks × UX Camp special edition, Berlin, May 2024 — the kickoff event for UXcamp Europe.
Presentation Slides
And That's About to Change!
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